Your time is valuable to us. In fact it is so valuable that we aren't going to charge you per hour for working on your computer. Why is that? Well simply put, all computers are not made equal. Some machines may be slower than others either by design or due to problems. Why should you pay extra money per hour just because your computer is slow? That's right. You shouldn't, it's totally not fair. This is why we have pioneered a basic cost system to do the job. While our repairs may be complicated, our prices certainly aren't. We believe in doing things right the first time which is why we guarantee our work. If you are not satisfied or the problem mysteriously returns, contact us. We will make it right. We now feature a managed antivirus/anti-spyware/firewall solution to help keep your mind at ease. Scroll down or contact us to find out more. Please keep in mind that we do understand that the economy isn't what it used to be. We know that some of our customers or prospective customers are working with a limited income and we can work with you to make sure that your technological needs are taken care of. If you feel that you qualify for a low income adjustment, please e-mail or call us to see how we may be able to help..

 
 
Residential On Site
At Shop
Business

Computer Set Up

Did you just pick up a computer and are baffled by a labyrinth of cables, connectors, and CD's? Let us take the agony out of that by setting up the computer for you. Not only will we run the wires but we will also install your printer, webcam, scanner, or digital camera to make sure you are going to get going fast.

$40
-
$40

Routine Maintenance

Just like your car, you wouldn't run without regular maintenance? Well consider this the tune-up for your PC! This will involve cleaning up temporary and unused files on your computer, a filesystem check, disk defragmentation, and the most important of all: UPDATES! Yes, keeping your computer's operating system, antivirus, and anti-malware software is crucial to keeping your computer running in peak form. Just like your car's oil change, it's good to have maintenance done to your computer AT LEAST every few months.

$80
$80
$80

The Complete Package

Is the only thing your computer does is roll over and play dead? Do you have major viruses? Does your computer start to work and then completely bomb out? Well how about the complete package in repairs. This is the one stop shop to get your computer back running like a well oiled machine. This covers virus removal, spyware/malware removal, system updates, driver updates, filesystem fixes, operating system reloads, and backing up/restoring your data. But that's not it. On top of fixing the major issues, we will tune up your machine as well!

$100
$100
$120

Hardware / Software Install

Did you pick up a brand new printer and are you having troubles making it work? Do you want the latest and greatest video card installed so you can pwn noobs in games? Do you want to chat with your grandchildren or friends with instant messengers? We can help! For a small fee we can install any piece of hardware or software for your system.

$20
$20
$20

The Clean Start

Sometimes you just need a fresh start, sometimes so does your computer. With a fresh start, your computer will be erased and a fresh clean operating system installed. This can also be an upgrade from an older operating system to something newer and sleeker.

$80
$80
$100

Miscellaneous Services Per Hour

If we can do something for you that doesn't fit into any of these categories, we charge a simple and low hourly fee. This can range from advice to helping you shop for the right equipment or other, non directly computer related technical gadgets. To better serve our customers, if the cost per hour is lower than the package deal, we will charge by the hour instead! WOW! Saving money rocks!

$20
-
$40

Managed Antivirus Solution

What's that? Someone can manage and monitor my computer for viruses so I don't have to?! YES! What happens is that you install our managed client software that will take the place of your regular software and offer real-time antivirus, anti-spyware, and firewall solutions. The software that we use is the same software used by major corporations with tens of thousands of workstations. Talk about reliability and dependability! We also support the software as well. Ask us to tell you more, it's simply amazing. This is available as a courtesy service for new and existing clients only. Sorry, but we can't manage everybody on the internet even though we would like to.

FREE
FREE
FREE
 

1 Most of our prices have changed to better serve you, our beloved customers. We also travel to client homes to either pick-up/drop-off client computers, meet with you to pick them off to offset transportation costs, or do on site work. We prefer to pick-up computers and return to the shop so we don't take up much of your time in your house. We know your time is valuable too and you don't always have time to sit around and wait for your computer to be finished. We will gladly pick-up/deliver within an hour driving distance (fuel costs may apply).

2 In order for online or remote assistance to work, you will need a working internet connection and download our pcAnywhere client. Along with the installation of remote control software, you may have to configure your router and/or firewall must be setup to allow so the software may work. If your computer is broken to the point that you have limited or no internet connectivity, this can not be done.

3 Online / Remote service is only available for software only. Hardware can not be remotely installed.

4 The prices shown are labor only and do not include the cost of any hardware or software.

5 Please have your operating system restore CDs available if you have them. We will make an attempt to use your original software licenses otherwise you will be responsible for the cost of the operating system license.

6 Pick-up/Drop Off service is available based on location.

7 Please note that any items left with us longer than 14 days without prior arrangements will become part of our inventory and will be liquidated to recover any costs. This is a very rare event but we need to display this disclaimer.

7 Our managed antivirus solution should not have any privacy concerns. We get daily reports of infected files on clients machines but we have no way of accessing the contents of the files, only the infected status and the status of the client software itself. We can also offer customized security/monitoring policies based on your needs if you desire. Just ask us for more information! This is a free service to our clients, sorry we can't just take everyone on the internet and offer this service.